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- Product code: 12464
- ISBN: 0273644653,
ISBN13: 9780273644651,
204 pages, paperback
Published by FT Prentice Hall, 1st edition, 2000
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Description of e-mail@work |
You would have thought that we would be pretty good at communications, after all, we humans have been communicating face-to-face for over one million years, even though the early vocabulary was limited to a few basic grunts.
During that time we have continuously refined the way and speed with which we communicate with one another from carrier pigeon to the fax we got better and faster. The biggest revolution in communication has to have been email.
In 1998 there were 100 million people connected to the Internet. A further 10% are getting connected each year. In fact by the time you have finished reading this another 100 people will be connected. The main way people are using the Internet is to send e-mails.
E-mail has reshaped the way today's organisations work. For businesses e-mail has virtually replaced the phone and fax as the communication tool of choice. It's quick, it's easy, and it's cheap. E-mail is no longer just a way of communicating in business - it's a way of doing business.
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Contents of e-mail@work |
1. Introduction
2. A closer look at e-mail
3. Managing your mail
4. E-mail and security
5. E-mail and the law
6. Developing a business e-mail policy
7. Creating good messages
8. Appendices
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